The firm, a unit of Italy's Telecom Italia Spa (TI, TIT.MI, TIA) Tuesday rejected allegations in a newspaper report that it is deliberately cutting off customers of its unlimited calling plans, known as Infinity.
"TIM Participacoes S.A. vehemently denies that any eventual call cutoffs experienced by its Infinity customers are the result of a deliberate act by the company," the firm said.
Tuesday, the Folha de S. Paulo newspaper reported Anatel was investigating problems with dropped calls on Infinity plans. The report cited a preliminary Anatel document that concluded TIM's Infinity customers, which are charged per call, suffered much higher rates of dropped calls than customers on its other plans, which are charged per minute.
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